Returns & Refunds

Can I return my item?

If you are not completely happy with your product we have a 30 day to satisfaction policy. Please get in touch with us and we will support you with rectifying any issues.

Please note: We can not accept returns or refund purchases for customised or custom sized items.

What if I receive a faulty good?

If for any reason at all you believe we’ve delivered faulty or defective items, we’ll try and get to the bottom of things as soon as possible. Please get in touch with us and we will support you with rectifying any issues.

How will I receive a refund?

We aim to make the process as easy as possible and try to refund in the same method as you have initially paid for your order.

How long until I receive my refund?

We aim for as the refund to be actioned as quickly as possible. Due to the multiple stages required in the refund process, it can sometimes take up to 14 days but we aim to keep you updated along the way.