Privacy Policy
Your Personal Information
Your privacy is important to us and we never want you to worry about your personal information being compromised. We promise to never pass your personal details to any outside company for their marketing purposes (we do reserve the right to disclose this information in certain circumstances, which we’ve set out below). We treat all of your personal information as if it was our own, so you can rest assured that it will be kept confidential and on a secure server.
You have the right to access your personal information and to correct it at any time. To do so, please contact us.
You have the right to request a copy of any information about you that we hold at any time, and also to correct any inaccurate information that we have. To view any information that you have disclosed, please contact us. This does not affect your rights under the Data Protection Act 1998.
We reserve the right to disclose your personal information if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
We, and our third-party advertisement and content providers, may collect information about your internet connection and website use. For example: the URL you came from, your IP address, your domain type, your browser type, the country and telephone code where your computer/mobile device is located, the web pages you viewed during your visit, the advertisements that you clicked on, and any terms that you searched whilst on our website. This is classed as ‘User Information’. We may collect this information from both registered and unregistered users. We use this information to improve our website and online services so that we can give you a better service. For more information, please see our full Cookie Policy.
Any personal information that you give to us (or is available on public registers) and any User Information that we identify as being from you is held in accordance with ICO policy. We will only use your information for the following:
• To process and complete your order
• For strategic purposes so that we can improve our websites and online offerings
• To provide you with relevant content, advertisements and promotions
• For the administration of this website
If you have signed up to receive emails from us, we will contact you with exciting news, special offers, products launches and exclusive previews which may be of interest to you, based on your communication preferences. Your personal information may be disclosed to other brands belonging to Henley Rackets Ltd. and to reputable third-parties who will help process your order (for example, the courier who will deliver your order). We require that these third-parties treat your personal information as confidential and that they comply with all applicable UK Data Protection and consumer legislation that is in place at any given time. We may disclose your personal information and / or User Information if asked to do so by the policy or any other regulatory or Government authority investigating suspected illegal activities.
Website Content
The vast majority of this website’s content is unique, written by humans for humans. However, this website also uses content from Bard, a large language model from Google AI. For more information about Bard, please visit bard.ai.
Phone
07593822442
Opening hours
Monday – Friday
8:00 AM to 8:00 PM
Saturday & Sunday
02:00 PM to 08:00 PM
My Account
If you’re interested in opening up a trade/club account with Henley Rackets, please email: [email protected]